more. Formerly awarded the title of ‘America’s Best Beach,’ a beachfront lawn fronting Ka’anapali Beach is the setting for the Sheraton’s Maui Nui Luau at Black Rock. That rubbed me the wrong way a little; either you need the room back to give it to someone else, or you don't. Sheraton Maui Resort & Spa Pool Pictures & Reviews (Lahaina, HI) United States ; Hawaii (HI) Maui ; Lahaina ; Lahaina Hotels ; Sheraton Maui Resort & Spa; Search. Unfortunately our initial resort booked on Kanapali Beach was under construction, we confirmed so a week prior to hitting Maui. The stay was nice and am happy they are open but the food made me very ill after dining at their poolside bar/restaurant. After traveling and being up for 30 hours, when we checked in, we were given a (leftover)garden view room with 2 double beds when we had booked a king ocean view room. You can’t beat the view from the Sheraton Ka’anapali swimming pool along Ka’anapali beach. Kapalua Bay. It is worth noting before I go further that because Maui had just opened, in our estimate only about 25% of the rooms at the Sheraton were occupied and many amenities weren't available. Sheraton Maui Resort & Spa Pictures; Search. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Named for its iconic location at Pu’u Keka’a (Black Rock), on beautiful Ka‘anapali Beach, the Sheraton Maui Resort & Spa’s Cliff Dive Grill is the ideal place to enjoy the nightly torch lighting and cliff dive ceremony. Thank you again for your review and we hope you will consider us again for a future visit so that we have another opportunity to show you the personalized service and aloha spirit we strive to provide to every guest that chooses our resort. We arrived early (like 1am) Sunday morning and the desk clerk checked us in and gave us general directions and an all-but-useless map of the property. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Housekeeping could not have been friendlier. We will of course be sharing this important feedback with our property operations team so that we can explore new ways to have this issue fixed for the future. Pu‘u Keka‘a (Black Rock) sets the scene for 23 lush acres on Ka‘anapali Beach, the home to Sheraton Maui Resort & Spa. Warmest Aloha, Guest Experience Team. The Sheraton itself was very nice once you get past the size of it all. The cheeseburger wasn’t good. Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality. Situated on Kaanapali Beach, the Sheraton Maui Resort & Spa is the most romantic escape in all the Hawaiian Islands… the dramatic point at which the legendary Black Rock of Kaanapali meets the ocean. This ceremony has been a time honored tradition dating back to the legendary leap of Chief Kahekili. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. Please see our partners for more details. Eat at Kimo’s in Lahaina or Tiki Terrace at Kaanapali Beach Hotel. Sheraton Maui Resort & Spa pictures - Opens a dialog. Taxes and fees that are shown are estimates only. We booked an Oceanview room and were assigned a room on the 5th floor. We also want to give a huge shoutout to Mari at Cliff Dive Bar for being a great server with us. I am sure they have cut staff related to Covid but it’s hard to be sympathetic to that when you pay such prices for such a subpar meal. 5,086 Reviews #26 of 31 Hotels in Lahaina. Many of the staff have been there for multiple years and we enjoyed the new bar off, Tripadvisor Plus Subscription Terms & Conditions. The staff was top notch. Pu‘u Keka‘a (Black Rock) sets the scene for 23 lush acres on Ka‘anapali Beach, the home to Sheraton Maui Resort & Spa. But we were willing to give it another day. Sheraton Maui Resort & Spa Pictures; Search. I let management know and they just brushed it off. See photos and read reviews for the Sheraton Maui Resort & Spa rooms in Lahaina, HI. Hotel website. sheraton maui hotel lahaina, sheraton maui resort and spa, maui sheraton, sheraton lahaina, lahaina sheraton. Photo: Ohana Suite. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. We will be sure to share this important feedback with our food and beverage management team. From Review: Enjoyed our stay of Sheraton Maui Resort & Spa Sheraton Maui Resort & Spa See all 5,086 reviews. Would we stay here again? Hotel website. Its landscaped grounds have a quiet and open feel. STRIKE ONE! All You Need to Know About the Pool at Sheraton Maui Resort & Spa. Check Price & Availability - Opens a dialog . I only had one meal there - pulled pork in a lavender BBQ sauce on a taro bun - and didn't care for it at all. GreenLeaders Bronze level. Réserver Sheraton Maui Resort & Spa, Lahaina sur Tripadvisor : consultez les 5 086 avis de voyageurs, 4 567 photos, et les meilleures offres pour Sheraton Maui Resort & Spa, classé n°26 sur 31 hôtels à Lahaina et noté 4 sur 5 sur Tripadvisor. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and … The exterior of our building showed it's age, in our opinion. Learn More. Walking access to some good local restaurants. The rib eye steak was the same price as other restaurants on kaanapali beach but half the size. Does Sheraton Maui Resort & Spa have any great views? Sprawling Haleakala National Park encompasses the island’s highest peak, volcanic Haleakala, as well as the pools and waterfalls of Ohe’o Gulch, accessed via scenic, winding Hana Highway. They also have a Daily Happy Hour at the bar/poolside. Maui is an island in the Central Pacific, part of the Hawaiian archipelago. The kids grilled chicken was just a dry chicken breast in the middle of a plate. Photos and Video of the Sheraton Maui Resort, Kaanapali, Maui: Luxurious resort on the beach at famous Black Rock. We ordered food and drinks from the pool everyday...The Lava Flow, and nachos are great...as well as their Guacamole! Our room was in the Nalu Hale building, across the lawn from reception and butted up against the cliff. Check Price & Availability - Opens a dialog . Paying for pool loungers was questionable, as I'm not sure what our mandatory resort fees pay for, if not basic amenities like chairs. The desk staff will hold them for a seabird rescue, which was cool. But it was disappointing not to have dining available on the property when other restaurants in the area were doing just fine. We are happy to hear that you loved the restaurant's location right at Kaanapali Beach, but we are deeply regretful to hear that you did not have an enjoyable experience during either one of your visits. Are there any historical sites close to Sheraton Maui Resort & Spa? sheraton maui hotel lahaina, sheraton maui resort and spa, maui sheraton, sheraton lahaina, lahaina sheraton, 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Is parking available at Sheraton Maui Resort & Spa? He had a Mr. know it all and don’t care attitude. Check In — / — / — Check Out — / — / — Guests . There are more places to choose from in the Lahaina area. The Sheraton, a Starwood property, is one of the oldest and best-known resorts on Ka’anapali beach, a popular resort-lined section of West Maui. Come see what Aloha is all about! Added plus for being 5 minutes down the road to Whaler’s Village outside shopping mall! Aloha rare808, Mahalo for sharing your valuable feedback on your recent stay at our resort. What are some of the property amenities at Sheraton Maui Resort & Spa? Sadly this property was a let down so we will never be back. Occasionally, one or two would sneak in when we opened the door. Maui Nui Luau at the Sheraton Ticket, Lahaina Picture: Panoramic view of the show as the sun sinks lower. I would be amiss if I didn't mention the bees. See my reviews and photos of other hotels on this side of Maui at West Maui hotels. Check In — / — / — Check Out — / — / — Guests . What food & drink options are available at Sheraton Maui Resort & Spa? Only other thing to report: we were trying to check out as late as possible to kill time before our late flights. Our room was nicely updated with clean and bright furnishings. Pictured: The Sheraton Maui Resort in Kaanapali Beach at sunset. We enjoyed our ocean view every morning over breakfast & coffee. The whole of Kanapali beach is built up with enormous towers, and there are 3-4 hotels right next to each other, each with 3-4 towers. Someone like him shouldn’t even be working if he can’t be consistently helpful with guest. close. The food was terrible. Nope, by Saturday morning we couldn't wait to leave, started calling Wailea resorts to see if we could go back there for the week. Does Sheraton Maui Resort & Spa offer any business services? It's too bad that they treat guests like that, at least they gave us an hour more for checkout seeing as how I was up all night with my upset stomach. GreenLeaders Bronze level. Nice hotel, but got severely ill from eating at their restaurant. Learn More . Shearwaters kept getting stranded in the corridors, unable to get out. See more questions & answers about this hotel from the Tripadvisor community. We had a great time and everyone who works there was very friendly. Almost every day, our doorway had dozens of honeybees on and around it. Costco Travel Rating 2365 Kaanapali Pkwy., Lahaina - Maui, HI, 96761, United States. The staff is great, and everyone is so friendly. I did notice a plywood barricade across a beach access walkway, which was rather tacky. Although we booked all our excursions in advance they a agent to help you during your stay with all that as well. 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970. 50-inch LCD televisions come with premium cable channels and pay movies. Sheraton Pool. Ohana Suite, 2 Double, Alternate bed: Murphy/wall bed, Partial ocean view . If you're given a room in Nalu Hale, the. View Deal. close. Sheraton Maui Resort & Spa, Lahaina: 5,090 Hotel Reviews, 4,567 traveller photos, and great deals for Sheraton Maui Resort & Spa, ranked #27 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. But still, don't think many other places would have supported checkout after 2 either. The Sheraton Luau in Maui showed us a great time! Sheraton Maui Resort & Spa See all 5,089 reviews. We are of course disappointed and regretful to hear that you had an unwelcoming experience with one of our bartenders, and that it negatively impacted the positive experience that you had at the resort. $459. One of our top priorities is ensuring that we provide exemplary service, and we are thrilled to hear that this was your experience. Rooms open to lanais. Service was great and so were the food&drinks/restaurants & bars. Please see our partners for more details. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. Easy setup and the best technical support. The lanai was spacious, but the landscaping had been removed from the planters, leaving churned up mulch that didn't really enhance the view. Warmest Aloha, Guest Experience Team. Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Couples might enjoy somewhere a little more quaint. Where do I start.....seriously, I will need to just put in bullet form all the things they messed up for us and all the safety issues...as despite some attempt to help with issues initially....the issues kept on coming getting every more serious and Sheraton just ignored them/ went back on their word. Can't beat the combo! They did call, we went directly to the room and waited 1.5 hours until I went to the lobby and asked for a cart to move, Aloha Joanie M, Mahalo for taking the time to share your very valuable feedback. We checked in on a Friday at sunset, was too windy for the cliff divers show or to even walk on the beach. The review, 3 things that make it special, pictures, pricing on tickets... Review of The Sheraton Luau in Maui. Sheraton Maui Resort & Spa, Lahaina: See 5,088 traveller reviews, 4,567 user photos and best deals for Sheraton Maui Resort & Spa, ranked #27 of 31 Lahaina hotels, rated 4 of 5 at Tripadvisor. Relax at the resort’s 142-yard lagoon style pool, taste fresh island cuisine, learn indigenous Hawaiian cultural activities and play at the white sandy beach. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Aloha Bak79, Mahalo for sharing your feedback on your recent experience at our poolside restaurant. Not one thing we had was good ... let alone worth the price ... and the shrimp appetizer was old soft shrimp that made us sick. Yes, dry cleaning and laundry service are offered to guests. Are any cleaning services offered at Sheraton Maui Resort & Spa? Lahaina Harbor and Kapalua Golf Club Plantation Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kaanapali Beach and Black Rock. Sincerely apologize that this was your experience did not meet these expectations a seabird rescue, was! 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